We understand that nurse and other healthcare staffing is a matter of major concern because of the effects it can have on patient safety and quality of care. We also understand how important it is for healthcare and nursing agencies to be responsible for their actions and to take the utmost care when registering, vetting and placing workers to ensure that every precaution has been taken.

Plan B strives to fulfil the following:

• To put patient safety at the forefront of our staffing policy by raising standards through professional recruitment & vetting procedures
• Be available to clients 24 hours a day, 365 days a year
• Respond to requests efficiently and quickly
• Ensure that every member of staff is interviewed, vetted and cleared by a Registered Staff Nurse
• Actively maintain and encourage Continuing Professional Development of our staff through education and training
• Create and maintain a culture of punctuality and professionalism
• Raising the standard of staff appearance and conduct
• Uphold open and honest communication with our clients
• Effective and professional complaints and incident handling